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Front of house volunteer

As a front of house volunteer, you’ll be the first point of contact for visitors to the gallery. You’ll give a warm welcome, help with enquiries and ensure a high-quality visitor experience.

You’ll support the day to day running of the gallery, deal with administrative duties. You’ll also support the shop, sharing product information with visitors and taking sales.

Your tasks and responsibilities

  • Welcoming and engaging visitors, providing information about the gallery and programmes
  • Responding to telephone, email and face to face enquiries
  • Being a visible presence in the gallery space
  • Ensuring everyone’s safety and the security of artwork and our retail space
  • Guiding visitors around the gallery and site
  • Assisting with sales and shop displays, including cash handling
  • Maintaining a neat and tidy reception and retail area
  • Supporting our retail work, with stocktaking, pricing and other tasks
  • Monitoring visitor numbers and contributing to evaluation initiatives
  • Representing the gallery and Richmond Arts Service

What we hope you’ll get from the role

  • The opportunity to meet new people and engage with the local community
  • Improved and demonstrable administration and communication skills
  • Valuable insight and experience of a contemporary art gallery in the arts, cultural and heritage sectors
  • An understanding of the breadth of arts activity offered by Richmond Arts Service

Read the full front of house volunteer role profile

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